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Frequently Asked Questions

  • We offer a wide range of IT services, including but not limited to: managed IT support, network setup and maintenance, cybersecurity solutions, cloud computing, software development, data backup and recovery and IT consulting.

  • Our team consists of highly skilled IT professionals with extensive industry experience. We continually update our knowledge to stay current with the latest technological advancements and best practices.

  • We provide both remote and limited on-site support based on your needs. Many issues can be resolved remotely, but for more complex situations, please contact or create a customized order on our website.

  • We cater to a diverse range of industries, including healthcare, finance, education, manufacturing, retail, and more. Our solutions are tailored to meet the specific IT requirements of each industry.

  • Data security is a top priority for us. We implement robust cybersecurity measures, such as firewalls, encryption and regular security audits to prevent data breaches and unauthorized access.

  • Absolutely. We specialize in cloud migration services, helping you seamlessly transition your applications, data, and processes to cloud platforms like AWS, Azure, and Google Cloud, ensuring scalability and flexibility.

  • With managed IT services, we proactively monitor your systems, perform regular maintenance, provide technical support, and offer strategic guidance to optimize your IT infrastructure's performance, reliability, and security.

  • Our IT consulting services go beyond offering generic advice. We take the time to understand your business goals and challenges, providing tailored recommendations and strategies to leverage technology for growth and efficiency.

  • You can get in touch with us through our website's contact form or email. A member of our team will promptly reach out to discuss your requirements and guide you through the next steps.

  • While we have a physical presence in Wisconsin and the greater Chicago area, our remote support capabilities allow us to serve clients across the United States. Distance is not a barrier to receiving our quality IT services.

  • Yes, we offer round-the-clock technical support for critical issues. Our support team is available to address your urgent concerns and provide assistance whenever you need it.

  • Certainly. We can help you plan, design, and implement upgrades to your IT infrastructure to ensure it aligns with your business growth and technology advancements.

  • Our response time varies based on the nature of the request. For critical issues, we aim to respond within 24 hours. Non-urgent requests may have a slightly longer response time.

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